Coverage

Your jewellery is protected by a Lifetime Warranty for:

• Manufacturing or craftsmanship defects
  

• Workmanship-related setting issues
  

• Structural concerns that arise from production
  

All warranty-covered assessments and repairs are carried out exclusively by Renu Oberoi.

Exclusions

The warranty does not include complimentary repair for:

• Damage from accidents, impact, mishandling, or improper storage
  

• Natural wear over time, including thinning of bands, abrasions, or loosening from daily use
  

• Loss or theft of stones or the jewellery piece
  

• Damage caused by exposure to perfumes, cosmetics, chlorine, cleaning agents, or moisture
  

• Alterations or repairs performed by any third party
  

While these issues are not covered as complimentary repairs, we are pleased to address them as chargeable services, subject to assessment.

Complimentary Services

To maintain the beauty of your jewellery, we offer the following services annually, at no cost, for the lifetime of your piece:

• Polishing
  

• Professional cleaning
  

• Periodic inspections, including assessment of prongs, stones, clasps, and structural integrity
  

Chargeable Services

Any repair requiring materials or technical workmanship is billable. This includes:

• Rhodium plating
  

• Replacement of diamonds, gemstones, or lost components
  

• Re-sizing of rings, bracelets, and necklaces
  

• Repairs due to natural wear over time
  

• Repairs for damage caused by impact, accidental force, mishandling, or chemical exposure
  

For pieces with extensive damage, we will assess whether a secure and lasting repair is possible. If reconstruction is required, we will recommend the most suitable approach and share an estimate before proceeding.

Validity & Assistance

Please retain your original invoice as proof of purchase.
This warranty is valid only for the original owner and is non-transferable.
 For assistance or servicing, please contact concierge@renuoberoi.com or visit our Kala Ghoda or Nariman Point boutiques.

All warranty evaluations, approvals, and decisions regarding eligibility or service outcomes are made solely at the discretion of Renu Oberoi.